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Restaurant bewertenThis is a spacious Giant Eagle supermarket with a typical layout. It appeared clean and well-stocked, and I have no complaints about this location.
This Giant Eagle feels like your last resort when there are no other choices. There are people loitering outside who seem to be looking for drugs, which makes you feel uneasy about walking in. The employees are decent. I once forgot my wallet after making a large purchase, and one of the staff offered to hold my items and bag them for me, which was great. However, when I returned with my wallet, everything had been put away. I was really disappointed and I don't think I'll be going back again.
I visited today to cash a check, and according to Giant Eagle's website, all I needed was my ID and Advantage card. When I approached the service desk, however, the employee simply said, "No, we can only cash payroll checks," and she had a bit of an attitude. If the policy is only to cash payroll checks, that's perfectly fine, but it should be clearly stated on your website!
I was in the area and decided to go to this Giant Eagle instead of the usual one I go to on Mcknight rd. This store is much smaller and has less of a selection as well. My biggest complaint is that the Giant Eagle I always go to has the scanners you carry around and us to scan your merchandise so when you get to cashier you just scan the scanner and you are done. The scanner is a huge savings in time. I found that this store was lacking in selection and did not have a few of the items i wanted. I would not go back unless I had too.
Someone needs to tell the cashiers it's not good customer service to raise their eyebrows and smirk at a customer's preference not to use only their reusable bag and no plastic bags. Smirking at a customer's polite request as if they're stupid is rude and unnecessary.
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