Kfc - Wake Forest

Alright, despite my reservations, I decided to check out KFC. They've got new management, a fresh renovation, and it's a significant improvement from what it used to be. I have to give credit where it's due! The chicken was hot, my order was correct, and the staff was really on top of everything. They're constantly cleaning, which is great to see. The wait was definitely worth it! I've missed my KFC fix, and I'll definitely be returning! Kudos to the upgraded KFC—it was well overdue!

The food is what you'd expect from a typical KFC. However, during this time when many places are understaffed and struggling to find good employees, this KFC stands out for its exceptional hiring and training practices. I visit this location frequently, as it's one of the few convenient options for my lunch breaks. They've never gotten my order wrong, and the service has always been extremely friendly! The staff is welcoming and genuinely pleasant to interact with, which is not something you often find in fast food environments—especially at many KFCs. Clearly, they are doing something right!

The spices and flavors at KFC keep bringing me back. The service was average, but the food deserves a solid 4 out of 5.

I never receive all my food whenever I visit this place. All the items are just haphazardly thrown into the bag, which is quite frustrating.

I placed my order online three hours in advance, but I still had to wait 40 minutes for my food. None of the staff seemed to care about the delay. I didn’t say anything at the time, but I won’t be ordering from this place again. I’d recommend just driving to Bojangles, which is only a two-minute trip.