Wendy's - Kannapolis

This particular location should not be called “Fast Food” it is more like “Sloth Speed Fast Food”. We have been to this location several times both for lunch and dinner. We have been at “slow times” and during their busiest time. And every time they are very frustrating slow. But hey at least they are consistent at something. And that is being slow….. to be fair, we only use the drive thru when we go. There is a possibility that going inside it better. However, the whole point of a drive thru is not only convenience but also “Fast”. It should not take us 30min-hour to get through the drive thru.

Literally the worst location ive ever been to. rude service both to customers and couriers for delivery services. whoever runs the front window, especially whoever ran it tonight and the past few nights should be fired. her attitude was INSANE and the way you can keep a customer service job and speak to someone like that is insane... i missed out on my money and a customer missed out on her food. id personally NEVER order from here ever.... oh you need to come to the lobby and wait ten years like me and my friends who also deliver have previously??? lol no, especially not when its been closed the past two nights at 8pm. the other location has no problem giving it through the window.... its not difficult!

Sat in drive through for 10 minutes at 11pm. Finally gave up and decided to pull away and someone started to answer. Not sure what they were doing in there but we were the only customers present so it couldn’t have been work. Pay for a supervisor

Just left and my order was all screwed up and of course when I call no one answers the phone 3 out of 3 times. Disappointing to get out of bed to come grab something quick to eat for the family and our whole order is screwed up.

Every time I come here the employees are very rude. Tried to go inside to eat, but was told the lobby was closed although there were several people inside eating. Went through the drive thru and the girl was rushing us to order our food and was extremely rude. While ordering she ended up interrupting us and told us to just drive up to the window. Definitely not coming back again.