Chuy's - Humble

The service has declined over the years; so much that we have decided we would prefer any restaurant in the area over this Chuy's.

Family of 12 and we sat down at 8:00PM. Didn’t get our food until 9:47PM. Absolutely ridiculous. Ppl around us that came after us were getting their food before us. When I spoke with the manager a short Hispanic lady, she stated they had a 31 top and a 20 top they had to tend too. Like that was an excuse. Mind you, I didn’t see all those ppl she claim was here when we walked in. It was pretty empty inside and outside. When we got out food, the meat was overcooked on the nachos and burritos.

The quality of the food here has definitely taken a down turn since covid. Also the limited menu makes this Mexican food restaurant a waste of money.

All Chuys are very good. Love there food and service was the best.

Small on the inside it felt as if we were on top of each other. I had to ask the hostess to find another table because there was a party of 10 or more at the table next to where we were about to be seated. This was a first time experience for us and I will not be returning. The server was great but the food was small portions and they don't offer a variety of sides. I wanted churro beans they only have refried, I wanted skillet potatoes they only offer Spanish rice. I was very disappointed. We only went to this place because my mil got us a gift card. She could have kept it.