Ben Florentine - Chicoutimi

Inside the mall. Busy place. Tried it the poele and crepes. Loved it.

We were heading out for a good breakfast on a Wednesday morning before an activity we had planned out during the day. Although everything went fine, an event from another waitress made this stop uncomfortable, and even traumatizing to some people of our party. The good: Our waitress, Virginie, was terrific! She spoke English, was attentive to our very needs, was listening to our orders, came over a few times to check if we were okay. The food was wonderful. Freshly squeeze orange juice is just that, and it tasted great! Prices were reasonable. The bad: Waiting period is long. Coffee refills are rare. Bathroom badly located, and close to some dinners. And here is what happened... Another waitress came over with our plates. When she put down my plate, it was the wrong order. As l look deeper at it, she yanks it out of my field of vision, almost hitting my head in the process. Then my wife, who asks for very-well-done bacon strips notices her bacon is slightly cooked. She mentions it politely to this woman who, without letting her finish, takes her napkin, yanks it off her plate with her hand, and leaves. What in the world just happened?!? Our waitress later came back to check on us and we mention what happened. The shock on her face was evident. Virginie came back with her well-done bacon and a new paper napkin. She felt bad (even though it was not her fault). This quick event almost ruined our day as this woman's gesture had quite an impact on the rest of our day. This place would have zero stars (even though it is not possible on this app) if it was not for the wonderful service of Virginie.

If you like great breakfast anytime of the day wow what a menu food is awesome hot tasty and that's not just a girls

We were heading out for a good breakfast on a Wednesday morning before an activity we had planned out during the day. Although everything went fine, an event from another waitress made this stop uncomfortable, and even traumatizing to some people of our party. The good: Our waitress, Virginie, was terrific! She spoke English, was attentive to our very needs, was listening to our orders, came over a few times to check if we were okay. The food was wonderful. Freshly squeeze orange juice is just that, and it tasted great! Prices were reasonable. The bad: Waiting period is long. Coffee refills are rare. Bathroom badly located, and close to some dinners. And here is what happened… Another waitress came over with our plates. When she put down my plate, it was the wrong order. As l look deeper at it, she yanks it out of my field of vision, almost hitting my head in the process. Then my wife, who asks for very-well-done bacon strips notices her bacon is slightly cooked. She mentions it politely to this woman who, without letting her finish, takes her napkin, yanks it off her plate with her hand, and leaves. What in the world just happened?!? Our waitress later came back to check on us and we mention what happened. The shock on her face was evident. Virginie came back with her well-done bacon and a new paper napkin. She felt bad (even though it was not her fault). This quick event almost ruined our day as this woman’s gesture had quite an impact on the rest of our day. This place would have zero stars (even though it is not possible on this app) if it was not for the wonderful service of Virginie.

This Ben and Florentine is undoubtedly the best one my wife and I have visited. The service deserves six stars! The food is consistently served hot. Thank you for everything. The people of Saguenay are truly friendly and welcoming. Food: 5/5