Wendy's - Augusta

We're going all the time. Love the fries, they even give them out!

Good food, but a little shy on the lettuce? Cash fight to register clean dining area (which definitely needs it!! Should have one of 4-5 people in the back to help come the young lady!! J/S Not bad.

The food was consistent with other Wendy?s. Inside was clean and updated. Restrooms were clean. The staff was friendly. Being updated the seating isn?t the classic booth and table&chairs arrangement that Wendy?s conjures. Seating here is varied. Tables&chairs, stool&high counter, low ?stools? large ottoman)

I placed my order at the drive-thru during my lunch break, only to find out when I got back to work that it was incorrect. I called and spoke with a manager, who offered to prepare a new order for me if I returned to pick it up. However, those of us on a lunch break simply don’t have the time for that. Why is it so difficult to get the order right? The order displayed on the screen was accurate, which makes it even more frustrating. On top of that, food industry workers are expecting $15 per hour—it's hard to comprehend when basic tasks aren’t being handled properly.

The woman at the drive-thru laughed at me, and it felt quite condescending. While the food was good, her behavior left me feeling unsettled.