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Lo Nuestro Dominican

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28.12.2023 - 19:58

Got a Cuban sandwich among other things, noticed the Cuban sandwich was literally black, and hard as a rock. Completely burned in my opinion. Took it back and asked if it was supposed to be like that, because to me it was far too burnt. I was very polite, and expected them to make another (keep in mind I don?t send food back easily). The cashier returned from the kitchen with the sandwich saying the cook felt it was fine. I left once I realized they weren?t making another.Having opinions on something being ?burnt? is one thing. Completely disregarding a dissatisfied but polite customer is something else entirely. Customer service is a joke

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