Nasra (nasra-bulaleh)

I am literally sitting at this location as I write this. The older guy who took my order was unfriendly from the jump, I ordered a hot hibiscus tea the a large... Weiterlesen I am literally sitting at this location as I write this. The older guy who took my order was unfriendly from the jump, I ordered a hot hibiscus tea the a large cappuccino and a carrot caramel cheesecake for dining in . He made everything in a rush and gave me my drinks in to go cups which I didn’t mind) , he also gave me the cheesecake the thinnest piece he could pick) on a plate and expected me to carry all three orders to a table, which I managed by retuning for the plate at the counter. The worst part is as I was drinking my hibiscus tea and took the lid off to cool down as I took sips, I spot a piece of hair in the side of the cup, it was clear it was an arm or hand hair. The same man was around cleaning tables , I called him to show him the hair in the cup and handed him the rest of the tea. All he said was “ oh , sorry about that “ and took the cup and left.Now as I write this I should’ve probably taken a photo first for the sake of this review before calling him. I still have my cheesecake cappuccino left , I can’t drink or eat as I am already disgusted. I asked him for my receipt and now am waiting on it to leave. What a waste of $18 plus this morning. This ruined my entire experience here this morning and the man didn’t care to even offer a refund or something to compensate for even just the hairy cup of tea he served me. I asked to return return the cheesecake cappuccino as they were was untouched , he continue to dismiss me and gave me back the cheesecake in a to go container. I didn’t want a confrontation this early morning. So I sat quietly writing this review. I will e-mail the company and hope for action to resolve this issue.