Simão (cruz-simao)

I know this establishment receives rave reviews, but my latest experience was incredibly disappointing. I'm not sure if the service was poor after having extend... Weiterlesen I know this establishment receives rave reviews, but my latest experience was incredibly disappointing. I'm not sure if the service was poor after having extended time off for the Tet holiday or if I was being racially profiled? Had I not dined at this establishment previously, I might think the latter. After biking some distance to dine here, I was told that they were out of the dish I came to order even though I saw a large bowl of the ingredients used to make it was sitting out, then they changed their mind and said they did have it available. I asked for the table I wanted to be cleaned and cleared it was one of two tables available and it took more than 10 minutes for a server to respond to the request meanwhile I'm standing at the front desk waiting after petal biking a ways to get there. There were no other customers ahead of me they were pretty full, but not busy. One server then proceeded to spend minutes wiping the table when it bordered on unnecessary/intentionally overdone. There were fruit flies hovering on the limes. Both of the tea containers were left empty on the table so I brought them to the front desk, which then resulted in waiting for several more minutes for the container to be refilled. However then the tea container was switched out a couple of times, which made me reluctant to drink the tea. The peanut sauce wasn't mixed well for the bun rau. There were ants crawling on the coconut oil I was interested in buying when I brought it to the host's attention she didn't seem to care or maybe she didn't understand. When other Asian customers asked for assistance they were responded to promptly. Here's the thing my dong spends just as well as any other nationality. All customers guests to your country deserve to be treated with the same level of customer service, promptness respect. After eating, when I went to the counter to pay, the waitstaff just looked at me, but no one moved to help me check out. After such a frustrating experience, I left my money on the counter and walked toward my bike only to be followed and pressed about the payment. Nothing was done to make things right or to reduce the bill for any inconvenience for the poor level of service. I verbally expressed my disappointment was told sorry (half heartedly if you're truly sorry you take action make an effort to repair the relationship with the customer). If I were a tourist flying from the other side of the world to visit Vietnam for the first time (which technically I am) and on a fixed time schedule, today's level of service would be considered highly disappointing, confusing at best or troubling at worst. I really hope the owner and staff of Bao An Macrobiotic were having an off day I really do hope so. For these reasons, I have to rate them with 1 star, which is generous after having this experience.

Atendimento mais do que 100%, obrigado por toda a hospitalidade. Especial agradecimento à Mónica e ao João pelo amor à camisola e simpatia. PS: para a próxima p... Weiterlesen Atendimento mais do que 100%, obrigado por toda a hospitalidade. Especial agradecimento à Mónica e ao João pelo amor à camisola e simpatia. PS: para a próxima prometo a foto com Sumol Laranjas do Algarve

Intense flavor and very good, I had a full stomach at 11:00 pm. The only problem was the next day I had to do another 10km by bike. Weiterlesen Intense flavor and very good, I had a full stomach at 11:00 pm. The only problem was the next day I had to do another 10km by bike.

Serviço rápido e simpático e comida muito boa. Os preços são os correntes. Weiterlesen Serviço rápido e simpático e comida muito boa. Os preços são os correntes.

Comida muito boa. Serviço médio mais. Paisagem do rio Mondego absolutamente deslumbrante. Local a visitar. Weiterlesen Comida muito boa. Serviço médio mais. Paisagem do rio Mondego absolutamente deslumbrante. Local a visitar.

Love the shrimp fried rice Weiterlesen Love the shrimp fried rice

Recomendo! Atendimento e comida fantásticas! Weiterlesen Recomendo! Atendimento e comida fantásticas!

Comida caseira, casa de referência, excelente cuidado de cara u por telefone. Gerações que mantêm uma memória viva em Londres. Weiterlesen Comida caseira, casa de referência, excelente cuidado de cara u por telefone. Gerações que mantêm uma memória viva em Londres.

Excellent eating... as expected, the ferkel is still very good, worthy of the most demanding great evil wolf. Weiterlesen Excellent eating... as expected, the ferkel is still very good, worthy of the most demanding great evil wolf.

Large health food business in the city center. store a wide variety of products including vegan products, gluten-free eating, plus a small line of food suppleme... Weiterlesen Large health food business in the city center. store a wide variety of products including vegan products, gluten-free eating, plus a small line of food supplements and personal care. no fresh fruit or vegetables.