Dunkin' - WEST GROVE

Simple orders (regular coffee and one donut seem to take a long time in the drive-thru, so I started going inside to order. The staff is young- not very attentive, poor customer service skills (lackluster greetings, no eye contact, no have a good day and usually chatting or on their phones more than working. The inside is dirty. Tables have spilled drinks and crumbs, the floor doesn 't look like it 's been swept or cleaned in a while. This location needs better supervision. I 'll go elsewhere.

Staff friendly. Purchased 2 iced coffee and donuts for what it would have cost for two coffees at Starbucks. Good product.

Never a selection of muffins. It seems like you are being an inconvenience to order something. Also be careful the lids are not put on properly as if they just place the lid on the cup. Glad this is not my regular DD.

One of the cleanest DD I have visited. Friendly staff and pleasant. Of course the coffee and donut were good.

The last few times I've gone there they've served burnt tasting coffee. It was nasty, they replaced it with another burnt coffee. Will not be going back to this location again.