Bâton Rouge Steakhouse - Québec

Very bad experience started from exiting the escalator coming to the restaurant a waitress holding a tray with 4 glasses of water walking close to the escalator blocking whomever coming off the escalator. I could've fall backwards. They should train them not to walk that close to the escalator. The the host we only spoke English with her but she insists to reply in French, after she seated us with our menus we found all menus in French. I went back to her to request English menus she was rude flipping the menu of the day that one side English one side French without talking and giving weird face looks. I told her I know that, I need the menus not the day special, she gave me 3 menus. When I went back to my seat I found that she's again give me 2 French menus and one English. We were 3 had to rotate the English menu between us. We even tried to look up the English version online. My shrimp plate did not come with a separate plate to throw the shrimp tails. When I want to pay I felt very uncomfortable the waiter staring at the paying machine while I'm entering my numbers, very rudely he was saying why I only tip $5 on $75.25 before tax that the rules is 15% he was asking if his service was bad. You should train your waitress not to beg for tips or make your customers uncomfortable. They need to understand we don't have to tip its optional. You should pay them their wages not us. If I paid cash I would've even take my $5 back.June 28/22 Addition #564259-1 table #81Etienne P 12:45pm 2450 Boil. Laurier Quebec

This is the second time i give this place a try and honestly today was even more terrible and disappointing than the first. Do not ever order the Santa Fe Chicken, the texture of it is flaky like fish, you don’t need a knife to cut it, also it was pink. All the chicken i have eaten is always white. But after asking the waitress if that was normal she said thats how it looks all the time. I maybe ate less than half because it was just not good, and the goat cheese thats sprinkled on it doesn’t help. This dish should be removed from the menu honestly.Also a disappointment to my wife, kids and i was the Calamari, it was very rubbery and the potato soup tasted like canned soup.To make things worse the ribs tasted burned and were dry. They have better ribs at St. Hubert so don’t waist your time and money on this place. Ruined our night. Now im hoping i don’t get sick.

Everything is perfect service is very well the meal is succulent everything is awesome!

Service and Food was great!Very supportive and careful about gluten!

Safe option all around. Considering how busy it was our food came out promptly and fresh. We did enjoy our food.Thanks for your hospitality