Red Knapps American Grill - Oxford

We decided to leave the restaurant due to the rude and unfriendly attitude of our waitress. When I asked about the drink options, the waitress gave a dismissive response. We only ordered a coffee and a water but the table next to us, with four young men, received faster service. We went to the bar to pay for the coffee we didn't drink as our waitress was nowhere to be found. The bartender yelled at us when we tried to clarify the order, eventually comping the coffee. This was the worst service we have experienced in Oxford. We recommend going to 24th Street Tavern across the street for better service and food. Our previous experience at the restaurant was also poor, with another waitress rushing us to pay before she left early. We urge the owner to retrain their staff for better customer service. Thank you for the apology, but the service and atmosphere were both rated a 1.

There have been significant improvements at this restaurant recently. The comfort food is quite good. We dined in for dinner and found the price per person to be between $10-20. The food, service, and atmosphere all received a rating of 4 out of 5.

I was really disappointed this time. I have enjoyed dining here in the past, but last night, despite everything seeming perfect, my bill was a major letdown.

I visited this restaurant today with my boyfriend and his brother, and we all enjoyed the delicious food. The waitress was friendly and attentive. They both loved the burgers and fries on the menu. As for myself, I had...

The dinner was delicious! However, the service tonight was subpar. I understand that you may be new as a teenage waitress, but providing good customer service is key to earning tips.