Van Leeuwen Ice Cream Soho

I ran past here and saw a sign advertisement of one of their vegan specialties an olive oil chocolate tocotti. I decided to try. it was fabulous! beautiful texture and taste. they had the same number of vegan and milk taste. everything was clearly marked, and I liked that the vegan aromen were unique and aktiw advertised. I have a mini sunshade with chocolate sauce, whipped cream and walnuts. the homemade whip tasted good, but was a bit grainy. I really liked the walnuts; they were baked in some kind of crispy. I gave him four stars because they serve milk, but I would get happily more ice from them.

My experience at your Soho location in New York was extremely disappointing. My family and I purchased 4 ice creams, and the lady at the register was incredibly rude. She became visibly angry when my husband attempted to clarify our order, and had to call another employee for assistance. When I asked her about her behavior, she denied being upset and proceeded to yell at us in front of our children. She even made discriminatory remarks, telling us to go back to our country. This was uncalled for and completely unacceptable. We were simply trying to enjoy a treat on a Sunday afternoon, but instead our experience was ruined. I will not hesitate to share my negative experience with others.

The ice cream was delicious and the overall service was satisfactory. However, when I ordered a waffle cone with 2 scoops, I encountered a problem. As I was waiting for the train and took the last bite of the cone, I found a hard metal piece in it. This was unacceptable and could have caused serious injury. I would advise being cautious when eating from this establishment.

I love this ice cream, it's my favorite. But why don't you put some tables and chairs there. And the workers there turn on the ugly music too loud.

Delicious refreshing ice cream a level above the rest.