Chipotle Mexican Grill - New York

The worst Chipotle I ever been through. The food is cold, and they don?t have no sour cream, veggies. They don?t even told me before I ordered, The store is fill with full of garbage, They don?t have no forks and spoons. and the lady behind the counterwas very rude ????. I wasted my $17.

I buy from this Chipotle now and then during the week and always have to deal with this horrible women. I don’t know what’s her issue she’s always yelling having attitude whether you’re just ordering or simply picking

DO NOT ORDER PICKUP at this location. There is no organized system to collect your order. I wound up standing around, getting elbowed aside by “hungrier” customers for 10minutes until getting angry enough to scream for attention. Of course my takeout was sitting behind the counter that whole time and by the time I got it home my kids said it was cold. The frustration of it all probably took a few days off my lifespan.

Worst chipotle I’ve ever had. Also they don’t let you sit in the store even after purchasing….

I go here because I know what I like but the customer service here is definitely lacking. I greeted my server the tiny man with the unkept ponytail no hair net rolled his eyes nodded at the front door. I turned around and looked at my cousin to see if perhaps he assumed it was her talking to him yet she was as shocked as me. She told me I shouldn’t buy anything from there but I’m 35 weeks pregnant craving so it wouldn’t have mattered what he did but leaving I definitely felt like I didn’t deserve that type of treatment when I’m spending my on something I like to eat. I also wanted to order a quesadilla but that’s the second time they’ve turned me down saying that’s for online orders only. Hate that rule for anyone. When I asked he responded still with no eye contact it was only for online orders so I just didn’t say anything else. He then asked if I heard him repeated himself but by this time I was so turned off I just continued with my burrito order. Once at the register to pay I asked the lady for a bowl he threw my bowl down the counter to the cashier she had to shout for a lid of course he threw that as well. After paying almost 18 I regretted even going there I wish I’d gotten shake shack like we were supposed to in the first place. My food is still in the bag untouched hours later the whole experience really put a bad taste in my mouth I don’t think I’ll be returning again.