Wayback Burgers - Lexington

Great service! Staff in service almost forget everything in our party order. They brought out a false milkshake twice before she got right. A person in my party never received their milkshake, and we had to remind the staff to make it 15 minutes after the order. My burger had everything left and had to be corrected. We received 2 orders from Pommes when one of them should be onion rings. The staff was visibly upset and overwhelmed. There was no communication between the employees. There were only two other parties sitting next to mine, and yet they fought with such a small group. All burgers were completely saturated in fat and very Bland, but they calculate gourmet prices. I paid $40 for 2 base cheeseburgers, 2 sides of pommes (one should be onion rings), and a milkshake that tasted plastic. Everything is a la carte so a regular page of Fritten is $4.50 before tax. Very overpriced, sufficient service is simply not available, and the food quality is bad. There are several better places for a burger in the immediate vicinity. I won't return.

I love this restaurant but the service we received tonight was unacceptable. The restaurant closes at 9pm. We walked in at 8:50pm and stood a few minutes before we were greeted. Once we were greeted we were told that the cook may not want to make anything else because the restaurant closes in 10 minutes. Understand this we were not going to dine in We were going to place our order to go. I understand how it is working in restaurants but if the business sign says open and it doesnt close until a certain time why would we be refused service. I would understand if the time the business closed was 8:50pm but we had 10 minutes. We told the young lady it was fine and we walked out. They locked the doors right behind us so that no one else could walk in even though they still had 2 occupied tables and it was not 9pm. I am very big on customer service but I will not be dining back at this location.

Burgers, fries, onion rings are good. Shakes are ok but plenty of better places in the area for a milk shake. Not much of a selection if you wanted something other than a burger. Inside is clean but the floor can get greasy and slippery so be careful walking around inside. Probably not my first choice for a cheeseburger but I do go here every once in a while. Prices are high.

Wayback was a good burger. They were made to order and very tasty. The onion rings were excellent and you have to try the mac and chees bites! We were there on a busy Saturday evening and despite being short handed, our orders were prepared quickly and accurately.

Had seen ads for the place for the last year. My wife and I decided to try it and it was awesome! Staff was friendly, place was clean and well maintained. Food came out quickly and was amazing! I had the Cheesey with fries and a soda. Wife had the Carolina with fries and a drink as well. Everything was delicious, plus the sides were very generous. We will def be back! Those milkshakes looked amazing!