Baskin-robbins - Lexington

The ice cream was great! The service eh not so much. The girl was new so I'll give her some credit and won't be to harsh lol. I'm only joking! The service was not bad just no speaking other than telling me how much of my money she wanted! And well she wanted almost all of it!!!! That's my complaint about the place! Holy sweet baby Jesus is it expensive!! I paid no joke $7 dollars for a dang Milkshake that honestly I could have made better myself at home!!!! I got a American Birthday Cake ice cream with regular milk for the shake lol.. it was decent, not what I was hoping but decent.. anyways I suggest buying a few gallons and staying home lol

As a fan of local businesses, I must explain that customer service from this place is top notch and other businesses should take note. It 's no wonder that this location, in a strip mall, surrounded by several Bluegrass Hospitality Group Restaurants, has been here and in business since I can remember. I walked in and joked that I wanted a sample of each ice cream that they had, and without hesitation the dude who wins customer server of the year said something like which one do you want to start with? I did end up sampling two. The mint chocolate didn 't taste like toothpaste like the last place I tried it. I kid you not, I seriously think that the other place used toothpaste to make their mint ice cream. I decided on one scoop of the pecans and praline, like the candy flavor that I learned to love in New Orleans... way before I came to hate NOLA. I don 't recommend that you make a trip to NOLA, but I you find yourself there, you must check out the praline candy at one of the candy stores. Until then, just try the pecans and praline flavored ice cream here.

It's definitely not ice cream season but we wanted dessert and ended up here in January. I was surprised to see they are open until 10- even on a weeknight. We've been here a few times and every time we've had great, friendly service. Sometimes it's been crowded and other times like tonight we were the only ones. Regardless it has always been clean and even if you have to wait, the service is good. PS- the love potion ice cream- white chocolate and raspberry- so good! I couldn't even take a pic, had to start eating and then it was gone.

Graeters street was blocked, so we stopped at Baskin-Robbins. I realized I'd never been there before. While I will always choose gelato over ice cream, it isn't as commonplace or readily available. I had a cup of pralines and cream, which was very good. My boyfriend did have to repeat his sundae order three times. Obviously, the server wasn't focusing. The interior needs an upgrade. We sat outside to avoid the line of people waiting for service.

Stopped in and got a milk shake the other day. It was great and the young man behind the counter making it was very nice to everyone. He was busy waiting in a line of people, he was patient and nice to each and everyone.