Mcdonald's - Leland

This is the worst service my family has ever experienced at McDonald's. The staff did not pay attention to our order, took a long time to prepare it, forgot our shakes, and were rude when asked about it. When the shakes finally arrived, they were just poured into a cup without being mixed properly. Our food was carelessly packed in bags, with burgers unwrapped and fries scattered everywhere. My child refused to eat anything because the employee did not wash her hands before handling the food.

The lobby was well-kept and we were able to place our order without waiting in line at the counter due to the unavailable kiosks. Our breakfast arrived promptly and was served hot and fresh. The only lacking aspect of our visit was the customer service from the cash register. The cashier did not utter a word throughout the entire transaction, only offering a "have a nice day" after I did.

I wanted to share what a great time we had today at this restaurant. We enjoyed a meal with our grandchild and were pleasantly surprised when the manager brought out an ice cream cone for the baby after she finished her McNuggets. It was a lovely gesture that made our experience even better. This kind of excellent customer service is one of the reasons why we frequent this McDonalds so often.

That is the worst service my family ever had at mcdonald. not made aware of our order and always get our order. then forget our shakes . then where rude about getting them, then they, where simply in a cup without mixing them.t hey where our food in the burger was unwrapped and fries everywhere. my child wouldn't eat, because they couldn't wash their hands before they took her to the bar.