Red Lobster - Green Hill

Exactly what you would expect from a Red Lobster. Food was decent although the portions seemed small for the price (esp the lobster tail). Super friendly waitress and the place seemed decently clean. If Red Lobster is your thing, this location will probably be exactly what you're looking for!

Very good surf and turf. No wait and service was excellent!

I ordered fish and chips and they sent me one piece that ended up getting tough as rubber. They did take care of the cost and gave me different food but I would not recommend the fish and chips. Also the slaw was way too sweet and

August 2022 until 01/26/2024 and not a word.That’s pitiful.Hello, it has been almost a year since my wife and I had this terrible experience at the Red Lobster restaurant in Mount Juliet, TN, in the Providence Shopping Center.I am wondering how long I should wait to have a manager or the franchise holder contact me about our unbelievable experience at this location.Please tell me how long I should wait for the franchise holder to respond!Apparently this is the experience the franchise holder wants you to have as I have never been contacted regarding my experience at the Mount Juliet Red Lobster.[As of today, 6 months from the date of this horrible experience at the Red Lobster Seafood Restaurant in Mount Juliet, TN, I have not had anyone respond. ]Original post below.I have not heard from the franchisee.Pitiful.My wife and I chose RL in Providence-Mount Juliet, TN, for lunch after church, today, August 7th, 2022.Before today, we have visited RL MJ, frequently.We were seated by the hostess, a young female that told another customer also waiting to be seated, that she couldn’t see her and that she should wave her arms (because the hostess was not at the hostess stand).We were seated in a booth, the same one we ate in on December 20th,2021, when we took my mother to lunch for her 95th birthday.Remember, We visit RL frequently.My wife went to wash her hands, and I ordered our drinks (tea) extra lemons, and seafood stuffed mushrooms, straws and sweetener.My wife returned and then I went to wash my hands.While I was gone, my wife spilled her unsweetened tea.We had our appetizer delivered by a food runner, who was told by my wife of the obvious tea spill,(tea everywhere)She probably expected some assistance.None offered, none given and either he didn’t mention it to my server or she decided to stay away for the next 20 minutes.When I returned, I used the two napkins that our silverware came in, and I made 5 trips to the men’s bathroom getting no fewer that 15 paper towels each time, returning to the table to clean the mess up that had by now rolled onto the seat on my side of the booth.5 trips to the men’s room for paper towels.Unbelievable.Remember the food runner that delivered to my table, yea, me too.Still no server.So, I have now made 5 trips to the mens room to get supplies to clean this mess up, and still haven’t seen my server.I made one trip to the hostess stand and got new silverware (I got it myself from the bin, as the hostess watched from 20 feet away with no comment or reaction).This show has taken about 20 minutes so far.I returned to my table and about 3-5 minutes later, my server shows up.I asked for a replacement tea.I asked again for straws and sweeteners.Yup, 20+ minutes.The server excused herself, went to the back and returned with a tea and sweetener.She had straws in her apron pocket.Shortly after, our entrees were delivered by a food runner.No plates for the appetizer.This was as close to a total failure as I have seen in years.Oh, by the way, I am in the hospitality industry.I will be taking a break from Red Lobster for a long while, if we ever return.There are too many other good options available for meals within a mile of this RL.My experience was UNBELIEVABLE.

Red Lobster was great we tried the new salt and vinegar shrimp Love