The Pier House - Geneva

The restaurant had a great view of Seneca Lake. Service was outstanding. Food , we were there for breakfast, was excellent. It was perfect start to our trip to Watkins Glen.

While the venue is lovely and the food was fine, the tiny gnats that plagued us made our experience less than pleasant. They were all over our food and us. When we mentioned this to our waitress (hoping for a fan or taken indoors), all she said was be happy they 're not bees. We saw others constantly waving their napkins around as well. It should have been better handled. Also, we booked a table on line which indicated that there were only two seating 's left one at 2pm and one at 5pm. Imagine our surprise when we arrived and the entire indoor dining room was empty with lots of table available outdoors. When we mentioned this to the host, he shrugged and said the on line service doesn 't work well with reservations!!

Food and lakeside view dining was excellent. Service timing was not the best. Also midway through our meal, a family with children was seated near us and the children were noisy, running around and disruptive. Parents seemed oblivious. I would expect the Manager to intervene, but nothing was done.

A few days before our arrival,I tried to modify our reservation.Online I was advised that the Pier House no longer had a relationship with Open Table.When we arrived at the Ramada,I asked the concierge desk to call over to the restaurant to see if we had a reservation.We did not so the man at the desk made it for me.I don't think I will use Open Table again.

Poor service. Ok food. Not a warm environment although great view.