C1 Cafe Brasserie - Chatswood

Was here over 3 years ago with my late mother (I live in Melbourne). She liked coming here for breakfast when she lived off Victoria Ave and on occasion when she was in the Nursing home. The service and food is still a comfortable and consistent experience. Many same faces front of house all these years. They remembered me with a nod, in fact one has just come up to chat with me. OK back to this review. The nice feature of the cafe that  it  is an  elevated island in the middle of the ground floor at Chatswood Chase. It gives you sense of separation from the shops and shoppers that circle it, like a oasis. Meals are well presented and satisfying. Great place to seek rest and sustenance after shopping.

Well first of all the service here was pretty terrible where one particular staff spoke to us as if we had wronged them in some way while continuously trying to hurry us and persistently asking for the menus back. It was rude and made us feel very unwelcome, which is definitely not something a customer should be feeling when dining in their café/restaurant. My friend’s dish was too creamy and the meat was very dry. She mentioned by the end of it she felt like her mouth had run a marathon. Probably didn’t help that the service was not friendly at all. I thought the club sandwich was pleasant enough to eat, but then again most are, probably at a better price also. Regardless of the sandwich, not somewhere I would want to go back to unfortunately.

You wouldn't have thought that at 3:30pm in a relaxing Friday afternoon, an very grumpy waitress can just spoil it for you! She made the worst café experience possible for my friend and I ??!!  They took a very long time to take our order. The waitress spoke very rudely with a harsh tone and was almost angry with something we don't know. She left us without letting us finishing our order. We called her back and she was obviously abusive. It is almost like we were begging for food.  I was curious and asked her if she was unhappy with us. She was not pleased and said "You know how tired it is? Just tell me what you want". She was about to leave without taking our order again...  I felt sorry for her but she was just being really rude. If she was tiny bit polite, I would have said something nice to her to make her feel good. But I felt I was humiliated by her at the that time.  My friend and I said, if you are that tired, we won't eat here then. We moved to another café inside Chatswood Chase and were treated "normal".  I remember going there a few years back and the experience was not positive either. Something is not right there. Is it fair for the paying customers to get all these bad vibes, on a TGIF day?Today I noticed that the coffee are pricy. Well, if you want to experience the worst café in Sydney (or I may say, in Australia) or want to be treated like a second class citizen, give it a go and you may be very unlucky like me to have your day spoiled just like that. Hope no overseas visitors will go there or they will think we OZ all like that??? :-(

You wouldn't have thought that at 3:30pm in a relaxing Friday afternoon, an very grumpy waitress can just spoil it for you! She made the worst café experience possible for my friend and I ??!!  They took a very long time to take our order. The waitress spoke very rudely with a harsh tone and was almost angry with something we don't know. She left us without letting us finishing our order. We called her back and she was obviously abusive. It is almost like we were begging for food.  I was curious and asked her if she was unhappy with us. She was not pleased and said "You know how tired it is? Just tell me what you want". She was about to leave without taking our order again...  I felt sorry for her but she was just being really rude. If she was tiny bit polite, I would have said something nice to her to make her feel good. But I felt I was humiliated by her at the that time.  My friend and I said, if you are that tired, we won't eat... read more

This place is weird?! The service is great and plenty of staff on hand. The set up is nice but the good needs to really step it's game up. Don't get me wrong it's not bad but they charge $20 for and average burger?! Have you seen how much a good burger is in similar establishments? Anyways, I got the Wagyu burger and it was disappointing... Such a shame to have such a nice set up in a good location with great staff and have a mediocre menu