Trutea - Broad Channel

One of the worst customer service experience. The woman working at the front cashier is beyond rude. She seems like she does not want to be there. She made a bubble tea for me with a thick syrup from the boba and was so sloppy about it. Then she proceeded to slam things around reached over me and angrily threw tea in the garbage. It was downright scary. I am surprised Trutea would hire someone like this to work there. Very bad customer service.

Fresh food, and amazing bubble tea. Order was ready for pick up both times.

Super tasty and the people working there are really nice!

Pretty decent boba! Got the yakult peach tea and it was refreshing. Boba is also nice and chewy.

TruTea is obsessed with mask wearing — even if just coming in for a pickup order — and yet, has a C rating from the DOH and is on the verge of being shutdown due to health violations. TruTea: If you really care about your customers, worry less about masks and more about the 28 plus health violations you received that are putting customers at risk. In the meantime, I will not be consuming raw fish from an establishment with such a rating.