98k - Broad Channel

I have ordered their iced rice many times. I ordered a portion of iced rice for pick-up today. When I got it back, the rice was all stuck together. I usually use a spoon to nudge it open. This time I couldn't get it open no matter what I did, so I took a bite and found that the rice was completely raw and I couldn't even bite it. Then I brought my boyfriend over to try it, and he said it was indeed raw. We called the merchant to explain the situation and asked him if he could make a good one and send it to us. The girl who answered the phone at first was very nice and said to ask, but after a while a woman answered the phone and said that there could be no problem with their home cooking, saying that they make so many portions every day and they all come out of one pot. Everyone else is fine. When I heard this, I didn’t understand what it meant. Is it because we have lived for so many years and can’t eat uncooked rice or cooked rice, or are we deliberately looking for trouble for a bowl of iced rice? There is no attitude to solve the problem and they blame the problem on the customer. I will never go to a merchant like this again in the future. Please avoid lightning. Otherwise, if there is any problem with your food, the merchant will just say it is the customer's problem!

I ordered from here through UBER EATS. They advertise as halal and I called and asked and they even confirmed so I was looking forward to it being that it’s a new halal option for me. However I’ll be taking it out of my list for one main reason. SALT. SALT In literally EVERYTHING. The popcorn chicken they give you feels like a fried ball of salt with a hint of chicken and the hot and spicy chicken over rice was just steamed white rice a few lettuce pieces and a salty chicken piece on top. Nothing special. I wanted to try their wings and ordered some for $3.98. It was a bag with 2 ONLY 2 wings. Waste of time and money to be honest. It has potential but if you have parents with high blood pressure issues then avoid this place. The salt content in their food is EXTREMELY high.

Food was delicious fresh hot and packaged excellent-this place is a hidden gem for sure. Thank you.

I ordered the soy garlic thing there and it was SOGGY AS HELL when I saw it right after I got home cause I ordered takeout but then the chicken was not crispy and the sauce was kind of like water btw I ordered one of their chicken wings or legs.

There are no daily discounts on the flyer. If you can’t afford the event, don’t do it. Since I’m here to buy things from you, I don’t miss the little things you give me! If you have to do it, do it.