Wingstop - Ankeny

I put in an order online around 2pm and re pieced confirmation it would be ready at 6pm. When I arrived, there was a long wait. After 30 minutes a gentleman who put in a walk in order at 6 inquired about his order. They recieved their order in about 35 minutes, which was an order for 2 (the same as mine). I continued to wait and the asked the staff stating my order was supposed to be ready at 6 (it was then 6:45) and explained that I had somewhere to be and was now very very late. I asked of they could confirm if they recieved my order. After looking they did have the order. After waiting 50 minutes and people with walk in orders getting their food before me, I finally recieved the order but I was over an hour late to my commitment. Not pleased at all. This was only the 3rd time I've tried WingStop. Though the food was good, and I do not believe I will be returning any time soon as I could've went anywhere an gotten my order sooner and made my commitment on time. I'm beside myself that walk in orders recieved their food before I did.

We had a fantastic experience with our local Wingstop. They had a special on boneless wings, tenders and fries. Wing flavors and overall selection were excellent. We really loved the fries as they had good seasoning with a light sugary sweetness. Unlike typical restaurants with ranch dips the size of a thimbal, Wingstop actually gives you enough.Overall, best quality wings in Ankeny and I do recommend. I'll go back and update my review if my opinion changes.

Door Dashed this. Pretty good. 7.3 out of 10 on my wing scale. Got the habanero, Louisiana and original. Good sauce, good size wings and delivered still hot. Nothing wrong with the order I got, came as ordered. I would def order again for a wing fix!

Worst WingStop experience to date. Hoping it was just an off day, but nothing was cooked as requested (extra crispy) and everything was swimming in grease. It was disgusting. We ended up trashing almost everything. One star because the ranch and our Coke’s were still good.

Call in an order to the ankeny store as we had issue in the past with online orders in Ames. Call was answered with a simple hello(no this is wingstop) but went ahead and asked to place an order for pick up. They obliged amd we went ahead with our order. Should have known something was up when the kid said it would be $285 I mean I'm not sure but it'll be ready in 15 minutes.Get to the store and tried handing my husband a bag with 2 flavors of wings...when he said that's not right they said did you call the right store? So he went ahead and redialed the number in his phone log. Their phone rang and they stood there dumb founded. His order was no where to be found so they retook it and started from scratch. 20mins later he is handed the bag. Goes to the car to double check and fries are missing. When he goes back to get the fries he paid for not a person knew how to handle it and acted annoyed for wanting the correct order. finally got an order of fries no apology, no discount.All but one worker seemed as if they had never been trained or worked customer service. Typically love wingsstop flavors but have yet to find a location with decent service.