Texas Roadhouse - Anchorage

This place wasn't half bad before the pandemic, but has gone down hill since. Most of the food tasted as if it had been frozen or freezer burned. I don't remember it ever being this bad. Only giving it 2 stars because the waitstaff are good and the bread basket still hits the spot.

We had a horrible experience tonight at dinner. We had ask management to move tables cause we had a friend who has ptsd and needed to be against the wall. They were fine with that but our waitress was rude. We had Tina she came our table with an attitude. Took forever for us to order our food with her. Then it took forever for our food to arrive. I get being busy but we had to ask other servers for more bread. Tina never checked on us. Asked us how we were doing or if we needed anything. She acted annoyed by us being there. The service just spoiled our whole night. We don’t recommend going to this location we have been to the other one and had amazing services. We won’t be back to this location at all.

Horrible experience! I have eaten at other Texas Roadhouse and the steak is good. I like my bone Ribeye and find that the hand cut is a treat but eating the hand cut steak at this location has been horrible. Twice I gone to the location and I had the samey bad experience with their hand cut bone in Rib-eye. I brought it to the server attention the first time and they replace my rib eye. I receive a discount and was told to give another chance. The second time I had brought my parents to celebrate and had chosen our bone in rib eye in the front. It’s took 40 min to receive our food. Finally receiving our food and all of our food was way under cook. We ordered medium and medium well. The waitress didn’t come back to check on us or ask if our steak was good. By this time I reach out to a manager. The manager ask if we were asked on the quality of our steak. We mention no and the server mention that he ask us. Lying and making it seem we were at fault. I had better experience in different location with Texas Roadhouse. I don’t recommend this place. They sure do need adjustments. After paying our bill and leaving a staff in the back spoke out loud we know how to cook our steaks and don’t need anyone telling us. Making it seem like I am wrong. So if you want to go to this location be prepared.

Great service, fabulous prime rib and very delicious ribs definitely return to enjoy

The service was very friendly and helpful. The food was very good. 11 oz Sir Lion Steak, sautéed Onions and Baked potato. Steak was really good. Recommended and I would love to eat there again.Wheelchair accessibility: Completely Accessibility.