Mean Poutine - Ajax

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Classic Poutine Regular

I really enjoyed the poutine! My 3 star review is mainly because I was disappointed when the girl at the cash was wearing AirPods and talking on the phone in the middle of taking my order. She had to ask me to repeat what I was ordering more than once because she was responding to the person on the phone, not listening to me. I would usually not write a review like this, but I think that it is so important to take value in your customers and as an employee, understand that the customer should come before the phone call. Again, I am not mad she was wearing AirPods or even on the phone, but responding to them instead of listening to my order when she asked me what I would like is what made me disappointed. Needs some improvement here. I hope something will change because I think she is so capable of great things

Husband loves this place. He loves poutine and tried a lot of other places, but this is his favourite. Service: Take out Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Southern BBQ

Never been to this place decided to try it put the girl working there wasn't very friendly the food presentation was terrible I ordered the veggie poutine it was terrible and not worth the money spent I should have just gotten a basic poutine the grilled onions were huge and distasteful as well as tthe sweet peppers I choose tomatoes over mushrooms which were the only things cut up the food juay looked like sononw chewed and spit it out I to the box never eating there again it was absolutely disgusting and a waste if 12.62

The first time I tried Mean Poutine I was pleasantly surprised. Each subsequent visit has gotten worse. The poutine barely has any gravy on it. The point of a poutine is the cheese curds AND gravy. They tell you to pay for extra gravy and extra doesn't even come on the poutine. Traditionally, a poutine is meant to be saucy not bone dry. To make matters worse, my fries have got to have been triple fried. They are too hard, dark and crunchy. The little gravy there was is just sitting on the hard shell of the fry. The poutine is so dry I had to add ketchup. Even my children are complaining saying the fries taste off. If fries are old, through them out. Don't re-fry them and serve the bad product to customers who are paying an already marked up price for potatoes. I've provided this feedback to the establishment already, but I guess the business is doing good from the students at nearby schools during lunchtime that they don't need to care. I'm tired of being played the fool by capitalists. Customers are educated/intelligent and can tell when something is fresh versus not.