Ruby Tuesday - Wyomissing

We decided to go here for dinner and honestly we should have went somewhere else. I got the salad bar and the lettuce was turning brown, a couple of the tomatoes were soft and starting to rot and the pre made salads were dried out. My wife got the new York strip and asked for it medium. We waited a while, and they weren't that busy, and when it came out it was well done. She sent it back and the second steak was full of gristle and not that edible. They only.discounted her $8 for the trouble. I'm not one to complain at restaurants but it should have been at least half if not completely taken off. Our server didn't even take any empty glasses or anything from the table so while we are eating we have dishes piling up. This was honestly the worst experience in a restaurant we have ever had and sorry to say we will NOT be going back.

We asked our server to please put fresh lettuce on the salad bar, and he did. I personally dont care for whatever the meat is on the salad bar... I don't think it's ham! We were kindly moved to another booth when the gentleman next to our first booth became ill.

First I arrived and no one told me anything...second my order was ready at 6:31...third they were not busy and last they gave me the food that was already made at 6:40...they didn't give me napkins and The food was hamburgers ? with fries and the fries were like 10 fries and the price was almost $14...I won't be

Got food that seemed it was sitting for a while, and the server forgot about us and we did not get our drinks until after our food eventually arrived. My pasta was uncooked, having crunchy and rubbery noodles and I got a breadstick that I couldn’t even cut with a knife it was as hard as a rock… We will never be going back again due to the horrible food and service.

Waited 2 hours for food. 3 out of 5 dishes were wrong. Soda refills came back with the syrup empty, pretty much just seltzer. The salad bar was doubled up on items to fill spots since they didn’t have things like bacon bits, they had no plates available at the salad bar had to find someone and ask for plates and items for the salad bar. They had been so far behind with to go orders people were standing at the kitchen doors waiting to pick up the to go orders and complaining, At one point an angry costumer started shouting. So while we watched people who came in an hour after us, place an order, eat and pay before we even got our meals. We had to sit with 3 kids and listen to people scream and complain only to have the food we finally got be wrong and the drinks undrinkable. 90$ birthday meal and it was a horrible birthday celebration. All we got was a sorry, we usually have better service and food if you ever come back.