McDonald's - Westlock

Rude can’t get orders correct and take a long time to give u ur meal they screw up … 20 mins is too long for a coffee never mind actual food

Just go to DQ or KFC. Every order is always wrong. Cook looked so high that he didn 't know where he was. Manager was screaming the name of an employee who was cleaning the dining room from behind the front counter instead of going and looking for him. Extremely unpleasant atmosphere as always at this location. Friend made me go, otherwise I wouldn 't have set foot in this dirty, location.

Once again why do we bother , ordered 2-cheeseburgers 1-small fry , 6-nuggets , well guess what in a hurry didn’t check bill on the phone received 2-double cheeseburgers-2-fry’s nuggets and no sauce. Like why don’t the order girls listen and we pay and they get away with our extra money and wrong orders. Manager didn’t care and slurred it off of course.

Unless you check your order and make sure it is done right before you leave you never know what you are getting. They should have some sort of quality control person to check ever single burger to make sure it is done right before it is given to the customer. It seems this has happened more often then not. What is up with that? If you don't know what goes on the burger that is ordered then get the hell out of the kitchen.

This restaurant has had horrible service for years, and it’s still getting worse. Today I ordered three McMuffin meals and a bagel as well as a box of their mini donuts. I used the self-serve kiosk. 1. Apparently they didn’t carry bagels and had not updated the kiosk. The first rep called my order number and asked what I would like instead. I asked what I could get and she shrugged her shoulders saying “I dunno”. Another employee immediately listed my choices. 2. They forgot my donuts. I realized when I got home. Since the kiosk didn’t print a receipt, I had no proof to go back with. 3. Their conversations were loud enough for customers to hear which proved staff were more concerned with making fortune teller children’s games than working, which the manager even questioned out loud in a joking manner, “is this what you do on morning shift?” I have never been able to get a correct order any time I go through this McD’s. Total disappointment. Even the way they talk to customers shows they have little to no care for the job or it’s a lack of proper training. Way to earn your $15 minimum wage!!!!