Hires Big H - West Valley City

Food was delicious. They were short staffed so a bit slower than normal i bet. But I've been in that situation working in food service and considering the situation I was very impressed. Everything was correct. Everyone was very nice. Excellent job guys! I will definitely come again.

Sat in the drive through for 2 root beer freezes 1 order of small fries and 1 order of cheese fries also small. Should be easy to get correct I assumed. Well I was so wrong. Somehow they managed to try and give me someone else's order. Plus sat in the drive through for literally 20 mins for fries. Maybe they have to grow, harvest, cut and cook them?? Worst service when with 2 orders of fries they give 1 tiny cup of fry sauce and when I asked for another cup to go with the other order of fries I was told it would be .60 cents more. Definitely won't be returning any time soon. Shame shame you greedy fry sauce horders

The food is always amazing!! The staff is always so friendly efficient!! They are so sweet patient with my two hyper little kiddos. I love the remodel, however, I was a little sad to see that they got rid of all of the old car photos that they used to have up prior to the remodel. But that was the only downfall.Keep up the amazing work, Hires!Kid-friendliness: The fact that your staff always takes the time to interact with my kids, my momma heart could explode. Thank you for that!

Clean place and newly remodeled lobby. The service is great, and the food is amazing. I dig the burgers and the pizzas. It's great when I come here for a solo visit, or for our family get togethers. Awesome vibe in here! ?

The renovation is unattractive. The cold, communist-style dining area gave me the impression that I was in the wrong place.