El Pollo Loco - West Valley City

First I don’t understand how this place has 4 stars. I think people just settle for mediocre food.My bad experience was with each item i ordered. Super dry chicken I know it wasn’t from the same day, and if it was, it might be because they burn their chicken. As I was waiting I’m looking at the guy who always wears a mask, (by the way no personality), turning the chicken that looked black. I understand you don’t want to serve undercooked meat, but c’mon!! Green salsa was off, I paid $5 extra for guacamole, all I did was taste it and went into trash. Broccoli like always flavorless, mash potato was ok. No regard to your customers who keep this place afloat. Shame on you!

The family meals are expensive now and the chicken pieces are so small.The last few times I purchased the chicken was overcooked and dry that no one ate it. I will not be returning.

Excellent experience ? good food, good service. We ordered a family meal and some Baja tacos ? ? all of it was yummy.

The food is very delicious, the service is great, they treat people well, especially if they have coupons.Parking: It has two parking areas.

It really is a bad experience with those who serve going to those establishments, they are very slow, you can 't see the effort to satisfy the customer, "THE FOOD IS VERY GOOD "I wouldn 't recommend anyone go to grow old while waiting there.