Simpl - West Knoxville

We were going to sit outside but we were told we couldn’t put two tables together bc separated they make more money. Food combo was awful. I got the waffles and chicken. Wanted regular syrup but was told all they had was a cayenne pepper blend. When I asked for regular syrup one person did yes but then quickly said he’d have to ask the owner. The server was asked as well and, again, she had to ask the owner. We were a large party and half of us didn’t like our brunch. The owner micromanages her staff and her customers. Being different is great but being difficult is not customer friendly. I give her a year before it is forced to close.

Horrible. if you want something that does not taste well together do not come here. They could even provide regular syrup since the syrup pls cayenne pepper was too hot. Everything was No and it seems the owner is too controlling. Definitely will not return.

Simpl is a diamond in the rough. The food and service are incredible and always consistently delicious. The atmosphere and ambiance are lovely as well. Very delightful vibe in the beautiful area of SoKno.

I went here recently to have brunch and the food was pretty good. The reason I give it two stars is because there are several things that made it feel as though it’s just not worth going to. The girl at the entrance acts a bit stuck up and like she rather be somewhere else. The server we got was a guy and he made things worse. He would take way too long for everything and at one point when I asked him for more sparkling water with lime, the guy went to talk to the people at another table to ask them if he could go pet their dog who was tied up outside. The guy went and pet the dog and he clearly wasn’t aware of how clean he was being since the next thing he did was go and grab my drink with the lime, without washing his hands. I love dogs as much as the next person but, when you’re working at a restaurant of all places. If you think your customers aren’t noticing how unsanitary you’re being; you’re wrong. I didn’t say anything at the moment because I was just focusing on having a good day and not getting upset. However, that wasn’t okay and I could’ve easily reported that to the health department.

We used to frequent Simpl, and I'm not sure why our past few visits have not been great. Our most recent visit, the bread our meal was served on was stale, and the fries were undercooked. They were out of ketchup and offered the ailoi as an alternative but charged for it. We sat at the bar There were small ants crawling across it throughout our meal, and when we brought it up to the bartender, they didn't do anything didn't wipe the bar down, didn't investigate the issue. So, we were left to smush them ourselves as they crawled near our food. Our $12 drinks were watered down and didn't taste like much of anything. It's honestly the worst old fashioned I've ever had. I'm bummed, because we've visited Simpl alot over the past year and a half, and I understand having a bad night once in a while, but it's just seemed to go downhill the past several months. Our visit prior, our food was served cold. I really hope they can figure things out.