Hy-vee Market Grille - West Des Moines

It’s truly saddening when there are markers posted at every register that say to please stand back while the registers are sanitized between customers and it has never once happened in the many many times I have been in the store since they were posted. When you ask them if they are going to do it they say “oh no it’s fine” no it’s not fine for the customer or for the employee. This is a serious matter; people are dying!

I liked the coustomer service and the food is so fresh I would recommend anyone to that store

Every single grocery pickup experience has been poor. Inside the store employees aren’t very helpful and just generally seem like they couldn’t care less. Never received a credit for an entire tub of groceries they missed with my pick up order. The list goes on... I will however patronize other HyVee stores that are far more friendly and organized.

Ate breakfast here when visiting family. The service was great. The food was delicious. Our whole experience was perfect. I had my work mask with me and they asked me if I worked for Hy-Vee and I do, so I did get my discount that. Thanks. Will eat there again.

After purchasing my groceries, went back into the store looking for my family memebers, I walked by the customer service counter where a gentleman was getting help from the cashier (at the counter). when the dog he had on his leash lunged at ne growling. it startled me enough to shake me up. that gentleman then accused me of being too aggressive towards his dog. I replied back to him, loudly, I was just walking by and he should have had more control of his dog. he got louder telling me not to be aggressive towards dogs. the yelling match continued between us. and, I had no help from the manager who was helping another customer. she did nothing to intervene. until I complained and she said she watch it all. Great SAFE PLACE to shop!