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Restaurant bewertenI just waited in the drive-thru for 3 minutes with no one in front of me, hoping someone would take my order. When I reached the window, the man asked me to drive through again to place my order. This is not my first negative experience at this particular location.
My business partner and I visited this restaurant today, and we were surprised to see that there was no one at the register to take our order. Despite being looked at by the lady in charge of the drive-thru, we were not greeted or acknowledged in any way. After waiting for 8 minutes with no service, along with 3 other customers, we decided to leave. The employees at this location clearly lack customer service skills.
During my visit, the staff was quite unfriendly. It appeared that one staff member was training a new employee at the register. When my boyfriend requested mild sauce, the trainer abruptly claimed that it had already been added to the order. Despite this, she still asked in a snarky manner if we wanted more sauce. We agreed, but the bag ended up being filled with fire sauce instead. It is evident that someone on the team should be assessed for their customer service abilities.
The only reason I came to this situation was that the dining room at its place at the state road 7 is closed for renovations. my order placed at kiosk, which became the standard order at any taco bell location. When it was done, they didn't call my name as usual. I had to ask for my drink what was strange, because normally they would expect to ask what size their drink was. The Soda machine is self-serving that I like, but I feel like the taste in it was down. diet pepsi I poured a brighter color than normal and also didn't taste quite normal. I ordered 3 soft tacos and two order cinnamon twists, I had just found out that they took the nacho fries from the menu. the cinnamon twists were edible, but the tortillas on my tacos were incredibly stale and dry tasting. I felt as if the tortillas were like a piece of bark jerking with how hard they were, which is not as I am used to it as a taco from taco bell tastes. I doubt that I will ever return to this place again and probably will not come back to taco bell until the nacho fries are back on the menu
Unimpressed. order online. several errors. allegedly have 3 chicken tacos, they gave us bark meat, aftero taco was missing from the order, they wanted us just a drink, although we ordered 3 afteros were all soggy