Luce Line Lodge And Grill - Watertown

As other reviews will say, the service here was unbearable and unacceptable under any standard. Our table of 5 was there and had to wait longer than usual for a waitress, but finally got one and got our drinks. Without taking our order as soon as we got our drinks, we waited an hour without communication to see our waitress crying in the bathroom until she finally went into her car. So, still without communication, we had the bartender take our order and waited another hour for food to finally get out. The food wasn't even so good, the chips were super stable, and we had to continue using the bartender to do everything. Well, it wasn't like they even had as much to do as other restaurants stopped. There was only a great lack of communication between employees and other employees and their customers. There were people coming in an hour after we got food served immediately and they were too concentrated on takeover orders. I'm not sure what happened that waitress had tears too, so I don't blame her, but something has to be done if this place wants customers to come back.

The pictures of food look really good. I?m sure if I had ever gotten my food I would have enjoyed it. We waited over an hour for our food after ordering. We eventually just up and left because we had somewhere to be. I understand places are understaffed and sometimes wait times are long, but our waitress checked on us maybe twice in the hour we waited for food. Both times we asked for an update on our food she said she would check and then disappeared.

We were going to visit a restaurant down the street but there was a wait so we went here instead. It was seat yourself so we took a booth off to the right side. The server came pretty quick with some menus. The menu is bigger then we expected, my wife ordered the Mexican bowl and I ordered a burger. Both were fine. The kids got the Mac and cheese off the kids menu and they liked it. They have Downeast cider which is one of my favorites and that was great. Overall we though is was good and may stop here again sometime.

First time here, had the **** mary. Tasted like water and that's it. If your looking for a good ****, look else where. However, the staff was super friendly and a great atmosphere.

Awesome bar and grill with the friendliest staff around. Great daily specials and great service. I have yet to go here and see a single frowning face. This has become my weekly go to when cooking doesn?t sound appealing. When we talked to our server she remembered the first time we came to the restaurant over 2 years ago. We have only been here a few times as we are fairly new to the area but this Impressed me enough to write a legitimate google review about the place. That, and they have a 30 foot neon sign across the bar that is amazing to see! Stop in and have a burger or Rueben. You can?t go wrong!