Ginger Exchange - Watertown

Love this place! I often order myself – always ready when promised, packed nice, delicious food, pleasant staff. Definitely 5 stars.

The food was amazing! The service was also great! The variety was perfect and we loved the sushi pizza! Excellent atmosphere, beautiful and relaxing!

The food is great and fresh with friendly service. Must get is the Korean style wings. The bibimbap is very good as take out, but dining in is better with the clay pot same for the tofu soup. Must try if your in the Watertown area, but they have 2 other locations. One at Roxbury Crossing and Symphony on Huntington Ave Boston.

The food here is good and the price is reasonably. Sushi Pizza and the Korean Fried Wings are the best. I also visit the Arlington location as well.

Very disappointed with costumer service. I went there at 9:45 p.m. to pick up an online order and what found was a girl that works there to be impolite. She asked me to confirm the order before I take it, like I was going to steel it from her hands. I told her that I'm going to confirm it but she needs to be more polite with costumers when requesting something from them. She showed me a paper on the wall saying this is boss's policy and I can talk to him. The irony is when I entered the restaurant 20 mins earlier to pickup another order no one was there. I spent some time in the restaurant then took my order since no one was at the front. I didn't want to waste more time waiting. Also, a few nights ago the restaurant was closed, and the order for me was left outside and I took it from there. No one was there to tell me anything about that. I respect their policy but you need to be consistent with what you do, and not just one day you follow your rules but another you don't.I told her that I will leave bad review and talk to her boss. She didn't look like she cared much. I was at this place many time, and didn't have any issues before, but some employees need coaching about costumer service.