Steak 'n Shake - Washington

New layout, place your own order on a touchscreen (not a fan, too many people touch it). Everything after that is great! No touch Even serve drinks, then sit down. You call your number and your food is on a tray for easy pickup. Eat in time. Would be nice to have electronic reading board to secure the voice that calls your number. Simple waste disposal and people who circulate the room took our empty tray. I would have missed her fries. Don't go through like food.

Really nice and clean place to eat. No more servers or someone to cash you out, instead you order and pay at a kiosk then what for your number. The Steakburgers were on point and it was an overall great experience. I am glad Steak and Shake did not go out of business.

Love their shakes and burgers. Definitely not what it used to be. Order on a kiosk. You get your order placed on a counter not from a server. Kind of impersonal. But the food was still good.

Eat good, but from any reason they take so long to come and sit you. I went older with my parents they could see. I was ready to sit her before someone finally came. is even more surprising when they are ready to pay and no one wants to come to check them. sad

Good work, the times were pretty slow today. the food was good. they are great if they contain everything they order though. I ordered a chili cheese with a whistle and they left the wobbles. Apart from that, everything was pretty good and the server were pleasant.