Giraffe - Waltham Forest

My friend and I were trying to decide if we can afford to go here. Looked at the menu TODAY 23rd JUNE and yet no prices!! Why?! I came on trip advisor to see if anyone else had this issue and turns out just a few days ago someone did and was told in a reply by Giraffe it was an IT issue and now fixed well I can confirm it isn’t fixed (why say it is?? . Leads me to wonder why? Do they charge what they want when you turn up on different days? Concerning it’s not there and concerning someone has said it’s fixed when it isn’t. Annoying as we are on a budget and now don’t know if we can afford to go or not.

Very loud. The food was good overall. However, it was our first evening in London and we didn't read our bill properly and thought the service charge was VAT and paid it. If we had been paying attention, we would not have paid it. Service was only ok.

Food excellent. Good value for money. Staff cheerful and helpful. Service excellent. Lovely decor. Excellent views

We lucked out as arrived at London Eye too early and were struggling to find anywhere to eat breakfast, a short 5 minute walk away though we found Giraffe. My first experience of this chain and if the experience we had here is anything to go by then we will all definitely be going back! The service was exceptional, very friendly and very fast! The breakfasts were all huge! And the hot sandwich with small drink for £7 was great value, as the sandwich was HUGE! Including bacon, sausages and a hashbrown (I swapped out the egg for sausage). Sandwich came with small juice or hot drink. My only slight issue was with the female toilets; the cubicles are all very narrow and then the toilet roll holder is huge and sticks so far out that when you sit down on the toilet you have to lean and twist slightly to avoid it! So not the most comfortable.We were surprised that a tip was automatically added to the bill, however I understand it is not compulsory but suggested. Perhaps this is common in London chains? However, we were more than happy to pay as were all very happy with our meals.

We were seated at a booth straight away, but waited a good 20 minutes before someone eventually came over to our table and took our orders. If we weren’t so hungry we would have walked out. I ordered the Teriyaki salmon and Jasmine rice and my husband had a Smokey Joe’s burger. The food surprisingly came out within 5 minutes. The salmon was really nice but the burger was mediocre at best and arrived with a pitiful amount of fries. My husband was still hungry afterwards. It was tiny. Even I was surprised as we had the same burger at Giraffe at Gatwick a few years ago and it was amazing. It was another 40 minutes before we eventually called someone to order coffees and asked for the the bill at the same time. There were plenty of wait staff working in there but we felt ignored from start to finish. In the end we just agreed that at least we were in the warm as it was freezing outside and tried not to let it spoil our day.