Subway - Waltham

I was just in here and the older indian guy that was working was very rude and had a really bad attitude. You shouldn't treat paying customers like that. Especially when they're doing nothing but showing you respect. I will never return to this location.

I put send my wife to buy sub and she gonna used ten coupons the coupon expire on 11-5-2021 and the guy working in side tall she can used I don’t understand why if they sends the coupons is for used is not right ??????. I need to know what’s wrong on the place

I always liked subway but this place has lower customer service that usual!

Got sick from a sandwich I ordered from here about a week ago. Quality management needs improvement.

The customer service at this Subway location in the USA was the worst I have ever experienced. The male employee, who was working from 11-22, was rude and dismissive towards us, even though we were polite and friendly towards him. He did not make our sandwiches as requested and seemed to hurry us out of the store. Both employees were sitting at tables on their phones or chatting with other people when we arrived, instead of working. It was clear that they were not paying attention to customers. The manager showed no concern for the negative reviews and hopefully the franchise will address these issues.