Subway - Wakefield

Was met at the door by the lovely Izzy, very pleasant and really nice to talk to, she explained the 9 people in situation, well done Izzy your doing an amazing job xx

I ordered a delivery of a footlong steak and cheese sandwich and a bowl of meatballs. Unfortunately, the meatballs were missing and the sandwich only had a minimal amount of meat, without any cheese. I tried calling the restaurant but no one answered. This is the second time this has happened. I would recommend avoiding this restaurant.

I ordered 2 foot long veggie delights. The previous customer had ordered meatballs and therefore the staff member, appeared to be the manager or a person in charge of the Wakefield retail park branch, had touched MEAT previous to taking my order. Not only did SHE NOT OFFER a change of gloves she was rude and extremely disrespectful, as she muttered something into her colleagues ear about how I had asked for my sandwich to be toasted. I am a Company Director and run a catering franchise business in a busy shopping outlet, therefore am all too accustomed with how to operate a food establishment. If my staff behaved in a similar manner, I would not tolerate it as customer service is of paramount. She breached the food and hygiene regulations, and should I have been a Vegetarian, this would have been unacceptable. Disgraceful We have visited this branch multiple times and have always been asked if we would like a change of the gloves By this same staff member in charge. Not sure why things were different today

Bit disappointing to get home to find my daughters sandwich with spicy sauce on it from someone elses sandwich.

Good food and good value for money served by very friendly staff. All in clean dining area. The music is a little loud but no major problem.