McDonald's - Waco

The only thing that was right, they were fried! only ordered 2 bigmac meals, 2 2 a meals and a house style burger. the patty is very dry in all 5 burgers. the special sauce on the big mac was at the rande of the burger not the center. the salat was devastated on both sandwiches as brown, but at least the frits were good. this is not the first time that this invite is not just the expectations, maybe they should take all the personal and go for a trip to hwy 6 to marlin, because these people rock it! regardless of the fact that the employees/cooks need an additional training....very disappointing and no, we couldn't finish the burgers.

The food is consistently delicious and they usually get our order correct. The service is generally attentive and efficient.

Every time I visit this McDonald's, I never receive prompt service. When I tried to order a Happy Meal, they informed me that they were out of apple slices, yogurt, and cookies. They refused to substitute the cookies, so I ended up paying $4.29 for just a six-piece nugget and a small drink. Ordering inside is a long wait as there is often no one available to take orders. The drive-thru lines are always long, and the bathrooms are dirty with no toilet paper. Some workers are seen playing Pokemon instead of taking orders, and they become defensive when confronted. Despite the convenience of its location, I was left feeling frustrated and disappointed with the service. It is clear that this restaurant needs to hire more competent and motivated staff.

I went to the mcdonald’s on valley mills and lake air I ordered a 10-part nugget and a big mac when I came home, I had a 10-part nugget and a quarter peer

People seem friendly enough but it seems like there's no real leadership. Waited 10 minutes in store just to pay then another 15 for my order. Half the orders came out late or incomplete and the workers were audibly arguing while the manager was just looking at his phone on the side. I know it's just McDonald's but I just thought it was a bit ridiculous to have to wait almost half an hour for fast food.