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Restaurant bewertenI booked a room at Landgoed Huize Bergen via booking, and upon arrival I received the key to my room at the building Zwaluw. The room is small, and there is no desk in case you want to work/send a few emails, and there is no mini fridge (which I believe it should be). Before going to bed, I realized that the bed is full of silverfish (zilvervisjes), all kinds of sorts and sizes. I immediately called the receptionist, and the response was fast indeed. He came over and given the situation offered me another room in the same building. I was not surprised to see the same problem in the other in the same hallway!! I think this is a problem which the hotel should have taken care of instead of me finding it out for them! I wonder if I was the first one noticing this. Upon expressing my intention to leave immediately I got another room at De Botanica which is a newly build building. I moved there, and there room is indeed new and clean. The issue for me it was, that the room was too cold. Behind my desk while working, I could feel a cold air even while the window was closed. I could not increase the temperature on the control panel. It was showing the room temperature of 20 but I had to wear my jacket 5:30 am and I could not sleep anymore. I would however thank the receptionist for taking immediate action and changing my room.
We were here for a wedding. The location is very beautiful. It's relatively well connected to public transport and also well reachable by car. The rooms were nice and could host all hotel guests. The breakfast was also very nice with a lot of choice, not necessarily for vegans, except for Alpro pudding. The prices of the rooms were also good. Definitely recommend.
I didn't like the single room I was in initially but I was upgraded to the deluxe suite which was great! Staff was very helpful.
We had a terrible experience. Rooms very dirty, tiny and the staff very impolite
Very bad food, not clean, too much in the kitchen, very unlikely please don't Go
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