Boston Pizza - Victoria

We went to celebrate a friendship anniversary, we order a pepperoni, mushroom,mozzarella tomato and the new carnivore, Erin T) our waitress was awesome great personality and amazing server. When we told her we were celebrating she gave us a free dessert choco-brownie that was...so yummy. We have a great time. P.S. I had to order a cheesecake just because.

EXTREMELY disappointed with the service n the whole experience here today.. been here for an hour n 20 minutes now and the ravioli was uncooked when it arrived but before that my friend's order arrived and mine arrived 10 minutes later.. I had to send my food back .. Now still waiting.. Came to Victoria for a 2 day trip to see how its like here but this experience was not something I'd be looking back at with pleasure. EXTREMELY disappointed and so far there wasn't a manager to come and apologize for the inconvenience and we r charged full price for the food with thr restaurant being not busy and kitchen staff slow...

After reading the reviews I was thinking this was going to be a disaster Food was really good.

I guess if eating here one should order pizza. I had lunch before an outing but wasn't too hungry so ordered French Onion Soup. It was pathetic , never again.

Sunday at about 10 past 11:00AM their opening time, doors still locked. Waited briefly for staff to unlock. Obviously the only people in the place and very obvious no one has vacuumed in several days. Lets not forget the dirty Q tip that greeted us in...the lobby. Carpets were just filthy under what could have been vacuumed up as well. Just screamed that no one cares. Ugh. Server was pleasant enough, 3 of 4 meals were just ok. One was not good at all. While we were waiting for our food and visiting (2 couples) a SILVER FISH FELL from the ceiling somewhere right on our table. Why on earth we stayed I don't know, except that we had already tried to attend the other Boston Pizza at opening time of 11:00AM and no one ever unlocked the doors so we ended up down the road at this one. Two strikes in one go for Boston Pizza Victoria a chain we have always felt was a go to place but this outing has left us all feeling rather disgusted. YES a Silver Fish BUG. Won't be back.