Sarku Japan - Ventura

They need better training on new employees or better lead/manager on this area. Or atleast give better treatment for those who really work hard for giving us the best food and treatment. This used to be my go to foods but now im reading bad reviews, im not sure if its true or not.

I could eat their chicken teriyaki sushi roll all day

Sometimes they forget the sauce or takes over 20 minutesFood: 5/5

I ordered a chicken and shrimp w/soba noodles and rice. The taste was plain Jane. No flavor what so ever. I asked for a teriyaki to flavor the food. I was charged 50 cents for a watered down teriyaki! I’ll give them a 1star since cashier wasn’t rude but will never buy food there again.Food: 1/5

My son and I both ordered the beef bento box. Everything was FLAVORLESS. They gave us free Siracha sauce, which I can't have, so I asked for teriyaki sauce and they charged me 50cents! the vegetable mix had 0 taste. the beef had very little taste the California rolls no taste so to try to get some flavor I poured the teriyaki all over everything. But even the teriyaki sauce was weak. Watered down maybe. I ordered a side of shrimp to mix with my beef. I opened the container and they smelled so bad. It was a strong odor. they were old. Save your money. eat somewhere else. I don't know what they are doing back there. I swear maybe everything gets soaked to death in water. it was our first time and will be our last. 4 thumbs down.