Sushi Factory - Vancouver

We didn't dine in at the restaurant, so I'm unable to comment on the service. However, the sushi was good—perhaps not outstanding, but certainly enjoyable enough that I would consider returning. I...

For conveyor belt sushi, it was quite impressive. There were numerous options available across all the plate colors, allowing you to dine within your budget. The only downside was that I didn’t...

The food is always fresh, and the service is quick—especially if you request something that's not currently on the belt. The staff is friendly, creating a warm, family-oriented atmosphere that is very accommodating for children. We make it a point to visit regularly...

Regarding the sushi, we noticed the quality was significantly better here. The prices were similar to what we used to pay at our usual spot, but the portion sizes were larger. We all agreed that this would become our "new" go-to sushi place, especially since it’s a bit closer and conveniently located near other places we might want to visit.

If I could leave zero stars I would. My family and I have been coming here for the past 7 years and we have always loved it until they switched owners a few years back. The quality of the food and the customer service has just gone downhill since then. Every time I try to make a to-go order they always mess it up and trying to get a server your table is almost impossible. Today I told my server that the salmon on my filly roll wasn't tasting quite right. (Maybe it sat to long? and they argued with me about how it was fine. The cook started stomping around and showing me the salmon. It was really unprofessional and embarrassing on their behalf. And they still charged me for the funky salmon plate. Sad to say I will never be coming back. Don't waste your time or money coming here.