Chipotle Mexican Grill - Ukiah

This is the Chipotle in Ukiah. They opened in the last couple of years. Right across the street from McDonald's and a couple of gas stations. Just west off of the 101 on Perkins. It's a good Chipotle as well. The line, when it is long, moves rather quickly. The employees are very nice. And you can always get exactly what you're looking for as long as it's built out of ingredients served at Chipotle. Hurray! Please have a wonderful day and enjoy your Chipotle burrito or bowl. Also they do not serve ice cream at this location, which I believe is a good thing. It appears that those ice cream machines have been breaking down like crazy lately. So much so that a company invented a device that attached to the machine to keep it from breaking down. Unfortunately McDonald's decided to reverse engineer the device and made their own, effectively cutting the original company out of the loop, and subsequently out of the financial gains. Should be interesting to see how much the Golden Arches settles for in order to avoid a public trial. Keep in mind, Chipotle is in no way associated with this ice-cream-machine device debacle. Go burritos!!

Very skimpy with the portions. My grandaughter got rice, steak, guacamole and cheese and her bowl wasn't even 1/2 full. For $45 we should have been full, but weren't. I have been to a few different Chipotle and this one was by far the worst on portion size. The bottom of the bowls weren't even covered after putting the rice in. Sadly we won't be back.

$32! For two meals! It was mostly rice! They wanted almost $3 to add avocado

Showed up at about 645pm on April 4th 2022. Waited for about ten minutes. One employee was actually running the line. Three other employees were basically fudgeling about the kitchen. One employee spent a couple minutes scraping a grill...meantime customers are lining up. The one girl on the front line still trying to handle about 6 people in line. Finally I 'm up next, all I say is 'wow I guess scraping the grill is more important than helping customers ' the employee who was scraping the grill came over and said 'I can refuse service to anyone ' and told me to leave....super unprofessional and lazy shift manager that won 't even help her employees on the line when there 's a dinner rush... super unprofessional...

I used to go here a lot, every day at one point, for affordable vegan options. Jennifer, who I believe is or was a manager, then became an owner, was always very nice and friendly. I went in today for the first time in a while, just to get some guac and chips. They weren 't busy, nobody in line. I checked the prices first and noticed they seemed to have gone up quite a bit okay, I know the price of everything has been going up so I asked to confirm how much for guac and was shown 2 sizes. I figured the smaller one must be the $4.75 option and the larger was the now $8+ option I pointed to and asked how much is the larger one (which still isn 't very big), $4.75. I asked again to confirm, this one is $4.75? Yes. Okay I 'll take that. They get it ready and I go to pay and am told it 's $8 something. I explained what had happened, and was basically told, well do you want the (smaller) $4.75 one instead, or do you not want it . No, I don 't want that. I turned to leave, when the Manager, Mary got involved, talking initially with the girl at the register. Mary, like the girl at the register, acted incredulous, looking at me like I was the craziest person they 'd ever seen (odd if you 've seen a lot of the people around here) when I asked if they were willing to provide decent customer service and honor the price I was repeatedly given. I gave her one more chance, repeating what had happened yet again, expecting maybe she would go check with the other employee who had made the original mistake, but Mary couldn 't be bothered. Not even an I 'm sorry , just, No. It 's not the extra few dollars that 's the issue so much as the terrible, inexcusably bad customer service, despite me giving them many opportunities to make it right. And even if they didn 't want to honor that price they could have at the very least apologized for their mistake. I was frustrated by the whole experience and left empty handed. I 'm not sure why any business would choose to turn away a long time regular customer over a few dollars caused by their own mistake, but I guess this is where we are at this point in late stage capitalism. It was nice to have this place as an option when short on time and energy but I can make my own, better guac for about a third of the price. I won 't be returning any time soon.