Ritz Bar - Toronto

We didn't book ahead of time. There was black truffle house special dinner chef menu. We all love cheese and pear to pair. Hot dishes al carte are quite nice and services were excellent as usual.

Very nice place in the Ritz Carlton. Beautiful decor, attentive service and very tasty food. We had to he special prime rib salad and the ravioli caprese and both were excellent. A decent wine list also. Didn't have room for dessert.

This is only a review of a late night "snack," really, but given the mixed reviews of Toca I wanted to comment on our excellent experience. My wife and I did not have reservations on Saturday night as we really only wanted some wine and to sample the cheese cave after a night out. They were full, however, the manager and hostess went out of their way to create a table for us and make us feel totally welcomed. The server was fantastic as well. It was an exceptional service experience. Bravo!

Brought my parents to Toronto and treated them to a weekend at the Ritz because it's their 55th wedding anniversary in a few days. Made reservations at Toca. When the restaurant called the day prior to confirm, they asked if there was anything being celebrated. I mentioned that it's my parents anniversary and they said they'd be sure to make note of it. I figured that meant maybe a piece of cake at the end or some small gesture. More to follow after commenting on the food itself. The Good Appetizers were all very good. I had the beef carpaccio and the soft boiled hen's egg with black truffle and Parmesan cream. My parents and aunt had the mushroom soup which they all loved. It was not your typical creamy soup but rather a clear broth with mushrooms, bone marrow and croutons. For mains, my mother and aunt had the spinach gnocchi, my father had the lamb, my uncle had the ribeye steak and I had the house special ravioli. The portion sizes were good and everyone enjoyed their meal. The BadService: for the prices they charge, service was woeful. It was a Sunday evening and the restaurant was fairly empty for the first hour of our service yet the server seemed to only come around every 15 minutes. When we finally were asked if we wanted drinks, the drinks took 10 minutes to come out but he forgot my uncles drink and when my uncle asked after waiting another ten minutes if his vodka on the rocks was coming, the server said "I'll go check on it". Be honest and simply state you forgot and apologize. I'm pretty certain the bartender was not taking 20 minutes to prepare my uncles vodka on rocks. Another irritant was that our empty plates throughout the evening would sit there for 5-10 minutes before they would be taken away. We were running out of space because of all the dishes piling up which is fairly unacceptable at a restaurant of this calibre and price point. When everyone was done their main meal, we started discussing dessert but it was 10-15 minutes until I had to flag down the server and ask if we could see a dessert menu and order some coffees. Once again, this should be offered to us by the server without having to ask. We ordered coffees and cappuccinos but needed just a couple more minutes to decide on desserts. Unfortunately, we didn't see the server again until 10 minutes later when our coffees were brought to the table. We all ordered desserts which obviously came out well after our coffees had been consumed. And to top off the evening, upon bringing the bill, they brought out a couple plates of mini biscottis. A few of us laughed when at the exact time myself and my aunt said, "These would have been nice with the coffee!"Oh, and about acknowledging my parents 55th wedding anniversary? Nothing was done but I discovered the reason why. For some unknown reason, the server discreetly spoke with my elderly mother and asked her if it was her anniversary. Slightly confused, she said no (because the actual date is next week) and that was it. Why on earth would he ask my mother directly and not speak with me whose name the reservation was under. The bill total with tip was $750. For that kind of money yet poor service, I would rather continue to spend my money at places like Jacobs, Alo, and Scaramouche where they always put a premium on service. PS. Just spoke with my mother and they had breakfast at Toca and said the female server was wonderful and the service was superior to the previous evening.

My wife and I ate here the first night of a five-night stay at the hotel. We started with the Insalata romana and Insalata di radicchio. Both were fine, but nothing special. We both got the Signature Ravioli ‘Capresi’, thinking the "signature dish" was the best bet. The ravioli were OK at best, bland filling and not al dente. This made the whole meal disappointing. Service was excellent. Perhaps other dishes are better, but we did not return.