Black Rock Grill Toledo Priority Seating

Apart from the steak we cooked on our table and on the kartoffel, everything else was brought to us cold. suppe, fries, mac and cheese and a side of ribs. the ribs were cold when they came out of the refrigerator and were warmed up. they tasted good, only cold.

We have made the priority seats and waited a little over an hour for a table. we had not expected that we were waiting for so long, but sound like a few unexpected things came to cause so no biggy. Once we set ourselves, our experience was great. eating came out quickly and was amazing! server was very friendly and knowledgeable about eating. we will definitely come back!

The food was fine when we got it. But the restaurant was short handed so we waited 40 minutes for our meal. The manager did give us a discount but obviously they need to staff kitchen. But my salad, steak and potato were great.

We had priority seating set up for 3:30. We understood it may not be ready. Obviously, your location is having staffing issues as there was plenty of room in the restaurant. We were seated about 20 minutes later in a booth next to the south window, we were freezing! Upon arrival at our booth, we had to ask someone to sweep underneath the table to remove chunks of steak and other food. Initially, our waitress was pretty prompt yet others around us were seated after and got their food much faster. There were only 2 adults and 2 kids. One of the kiddos did fall asleep bundled up in coats so she never ate but the waitress did send home a lava cake for my birthday so they could experience that at home. It was after 5 before we got our food. Hopefully, you can get some better heating in that section, or new windows, it did warm up when my cooktop arrived!! Maybe use the Mall area seating instead of the cold side! That area was not being used. Good luck with staffing, we would like to try your place again.

Used priority seating. Only waited 10 minutes after checking in. Service was fast and food was delicious!