Chili's Grill - Thornton

I’ve been stopping by here for lunch these past few days and I’m not a big Chili’s guy personally but David has taken care of me every time and has provided outstanding customer service. Very personable and respectful! Thanks David!

Server was attentive, food came out at a decent time, I wish we could have sat at a booth but no worries, we enjoyed watching Rita

Went in for happy hour and they didn't have some items on their happy hour menu. But the drinks made were good! Only down side is they are really short staffed right now so you might have to wait to get another drink/refill or if you need other things.

The food was served hot fast and it was tasty ???? there was tiny mistake and a kind girl helping out our server Logan accidentally gave us the wrong sandwich. As my partner and I discussed there might have been a mistake Logan was already at ourtable fixing the issue. Amazing attentive employees thank you for this experience!

My last three visits have been for take-out orders, and they could definitely use some improvement. For over 20 years, I've been enjoying their chicken fajitas, but they have altered the recipe over the years, so I modify my order to get the original version. Despite repeatedly requesting no salsa and no pico de gallo, it always arrives anyway. Similarly, I ask for no beans and no rice, but they still include them. They've also forgotten the bell peppers on two occasions. On the bright side, I'm happy that the cilantro butter is no longer included! However, they tend to skimp on the cheese and sour cream, and the meal doesn't come with guacamole, making it better suited for take-out. Of the three recent take-out orders, we've had to return twice for missing items. I recommend checking your order before you leave, as they don't seem to do it. On one occasion, we received the entirely wrong burger. There’s a lack of quality control, but the food itself is still decent.