Greggs - Thanet

I stopped by this restaurant for a coffee and was shocked by the cleanliness. The back of the shop was dirty, with customers' crockery not cleared and tables not wiped or sanitized. There were crumbs left on tables and the floor looked like it hadn't been cleaned in days. There were tissues and cake bits everywhere, and even the babies' high chairs were covered in mess. The large drinks runs were unbelievably dirty. I will not be returning to this restaurant.

We stopped here for a coffee staff are helpful and friendly and it was very clean and situated in the centre which is great

This place is a disaster area and health hazard in the current climate. I arrived at 1300 to find the place completely full and queueing out of the door. There was no distance between the people and no masks other than mine and one other were visible. There was no coffee because the machine was broken and the hot food was not abundant. To add to this the outside tables were filthy, mine being covered in baked beans. If there is a manager in this place then they clearly don't understand their job description. I hope someone from the company is reading this as it is damaging their reputation!!

When I went there I pick up a sandwich and a drink with the meal deal, on the price it said three pound take out/ sit in, so I'm thinking this is going to be £3.15 with the meal deal and dosent make a difference if I take it out or not, I go and pay and it comes to about four pounds questioning the staff there and they're saying they add VAT to because it is a then restaurant if you seat in, if you have to pay VAT to eat in it should be said on it and not saying that is the same price

One of my favourite Greggs. Ideal for a pit stop whilst shopping and when weather allows, sit in one of the outside areas at Westwood cross. Easily the best value food at Westwood and hence the long queue. Staff were superb, especially the young man serving me. They put up with a lot of oafs and unpleasant types that don’t say please or thank you from what I saw. Steak bake is popular, but have a couple of back ups in case. It’s a bit of luck at times as they are cooking all the time to keep up with demand. I loved the cup for life for refills and it’s easily the best value one out there. Really nice white coffee. There is more seating at the back and good toilets. All clean and tidy, which is hard considering the people this wonderful chain attracts. Having to see a tattooed behemoth stuffing a pierced eared toddler with coke and covering it in sausage roll pastry, leaving a mess, and not using a bin, is a side effect of a visit, but I’m always prepared to do that for this branch.