Caffe Nero - Thanet

I have gone to hundreds upon hundreds of cafe Nero's across the country as I would definitely say that I am a coffee addict. However this has to be by far the best. It's cozy, welcoming, social and inspiring atmosphere is perfect. The customer service here is outstanding and the staff always go the extra mile to make sure customers leave with a smile especially those who struggle to smile. There food and drinks are made to perfection and it's so cute how they make the cute little pictures on the forth of your coffee sometimes especially when most coffee shops get to complaisant to try. I had a sevear breakdown in Thanet last year after suffering from alot of abuse from everyone in my personal life especially my ex, alot of misconduct from all the professionals who were meant to help me, and illegal eviction from my privately rented dream home and first ever private rented home, then I lost my baby due to the lies alot of people told about me. Yet I have so many precious memories in this coffee shop with my baby, with the staff, and chatting to members of the community that was meant to be my dream home and refuge. This is a place I mis with all my heart. This cafe Nero is perfect.

Cruft's of Ramsgate!!!!! This is what Caffe Nero is nicknamed by my friends!!! Very appropriate for today!!! Two small dogs walking over the seating and then a customer got out a dog bowl yes a dog bowl out of her bag and placed it on one of the low tables and then split dry dog food everywhere!!! I thought the policy for dogs in Nero Cafes was that dog stayed on the floor, not on the furniture even if the owners placed covers/coat for their pets to sit on because, as I saw today, the dogs do not stay put!!! To add insult to injury, when the owners left with their pets, staff did not even come and wipe down the tables, come to that, I never saw any of the table wiped down today. Nero's get your act in order because if you do not someone will catch something from one of the surfaces due to poor hygiene.

Love this place my sanctuary go here most days either on my own or my mum , gf or doggie, staff are great and coffee is the best around bit pricey but that’s most coffee places love the bucket chairs to chill and people watch

We go to Caffe Nero in Ramsgate at least once a week and every single one of the staff are really lovely and so very helpful and nothing is ever too much trouble. And the coffee and food is always delicious and well presented. We go to quite a few Nero's all over the place, Bromley, Beckenham, Canterbury and others too, and Ramsgate is the very best one!

Why is it always so cold in here? Why is the front door left open on cold days. Also the WiFi is NEVER reliable and I spend my time searching for it. Had turkey pannini today and it's just warm not HOT!!! It's overpriced at the best of times so getting frustrated with this place.