The Albany - Thames Ditton

We have always been loyal customers of the albany, but were extremely disappointed about our visit yesterday 21 april service was not existent-long waiting for meal and eating, and when it was served it was not possible. had gone with friends who had proposed the restaurant - so very annoying. the situation is beautiful, but regrettably eating and the service do not fit.

The employees were very friendly and efficient, but did not hurry at all. we felt very relaxed. we sat for a long time without feeling that they were afraid we were going. excellent place to meet friends.

Really hit by the quality of service with every single employee and that says something! everyone went “over”

Nice setting, along side the river. Unfortunately the weather was too cool to sit outside. The friendly staff were very accommodating and reseated us inside. The restaurant is well decorated and is a step up from a standard pub.

I ordered a rump steak. But it was clearly a sirloin. The fat trim was round the back and was very thin. I’m from a family of butchers and know a cut of steak. It was missing the onion rings as well. I will be ringing the pub tomorrow to find out what happened. The waiting staff wasn’t to blame they was nothing but pleasant!